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Unable to see all members of a closed group on the iOS app

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‎02-10-2022 12:34

‎02-10-2022 12:34

I created a closed group and invited members.  Not all of them show up.  I show they joined in my Friends list and they in the overall group member total but they do not show up in the group leaderboard.  I deleted one and I can't reinvite her.  This is frustrating because we are using this as a trial for a corporate wellness initiative.  Does anyone else have this issue?  Thanks.

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1 REPLY 1

‎02-20-2022 04:42

‎02-20-2022 04:42

@Lindap198   The Group Leaderboard is different from the member list.  Individuals must have the Average Daily Step Count as Public to be on the leaderboard.  My average daily steps are set to Friends Only, so I don't show up on the Leaderboard.

 

I'm sorry, but I can't help you with the accidental deletion.  I am not an administrator and don't have experience with it.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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