Unable to see personal information from my friends.

[mpcorreia]

Someone is showing on my friends list - but hers is saying "nothing to show" for friends. Does that mean I was deleted from her list? I can still see all of her badges but friends show nothing. 

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @mpcorreia, I hope you're having a great day, it's nice to see you around!

If a person is still showing on your list that means you're still friends and that person hasn't blocked you, otherwise it will not appear on your friend list. If you're seeing "Nothing to show" under this person's personal information is probably because they haven't set up the privacy on their profile or they have chosen to keep their personal information as Private. 

You can also change your privacy settings by going to Account (icon at the top right corner of the screen) > Your Name > Personal Stats. In here, you can choose between 3 options, Public, Friends or Private for each personal stats shown in the screen. 

I hope this resolves your inquiry, if there's anything else I can do for you, please keep me posted! 

[mpcorreia]

I was wondering why I can see her badges but not her friends? Is that also a setting thing?

[MarcoGFitbit]

Hello @mpcorreia, thanks for taking the time to reply, I hope you're having a great day! 

Privacy settings for friends, badges and trophies can also be modified inside the app. You can choose to have it available for everyone, only your friends or only you. 

In order to modify this, please tap on the Account icon > Your Name > Badges and Trophies > Privacy Setting. You'll be able to modify the privacy from here.

To modify the Privacy settings from your Friend list tap on Account > Your Name and under FRIENDS, Privacy Setting:

It's possible your friend has set some settings to Private, which is why you're not able to see her friend list. 

I hope this can be helpful, if you need anything else, please feel free to reply, I'll be happy to help.