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Unable to see steps tile in the app Dashboard.

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‎05-21-2019 18:18 - last edited on ‎05-22-2019 04:30 by Moderator Alum

‎05-21-2019 18:18 - last edited on ‎05-22-2019 04:30 by Moderator Alum

For some reason my dashboard switched from counting steps to counting calories. How do I go back to steps? I have a Zip

 

Moderator Edit: Clarified Subject.

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‎05-22-2019 04:38 - last edited on ‎03-08-2025 05:39 by Fitbit Moderator

‎05-22-2019 04:38 - last edited on ‎03-08-2025 05:39 by Fitbit Moderator

Hello @ArthurK I hope you're doing well, it's great to see you around the Fitbit Community. 

Usually when a tile is not showing in the Fitbit app is because of two different reasons:

  1. Your tracker has been removed accidentally from the account: To check this, please tap on the Account button and verify that your tracker is listed under your Name. If it's not, please set it up as a new device:
    • Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on "Set up a New Device"
    • Choose your tracker and follow the onscreen instructions to continue
  2. The tile has been removed from the Dashboard and is now invisible: To verify this, please tap on Edit on the top right corner of the screen and make sure "Steps" has been checked. If it's not, check it and tap on SAVE.

Give it a try and keep me posted in case you need anything else. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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