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Unable to see the Dashboard in the app.

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I don’t need photos or anything else on my wrist.  How do I restore the dashboard?  I can’t seem to get out of the ‘discover’ area.  

 

Moderator Edit: Clarified Subject.

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It sounds like the new app design has been rolled out to your phone. Do you have iOS or Android? On my android at the bottom there are 3 options - discover, today and community - and mine goes back to the dashboard when I select "today". What does yours do?

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Hi - I have an iPhone 8. When I select ‘today’ it just gives me the the banner for ‘Discover’. Not sure how to get my dashboard back.

Sent from my iPad
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Hi Steve - I have iOS, iPhone 8.   I also see those same 3 options, when I select today it just shows me the banner to ‘discover’ what’s new.  I can look around, make changes, but it never brings the dashboard back. 

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I'm sorry but I've not heard of that issue before and don't know what to suggest. Hopefully someone else will post here and solve the mystery.

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I just deleted the Fitbit app and then reinstalled it - the dashboard is back!

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Great news! I shall remember that fix should I see the same problem posted elsewhere.

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Hello @Jane429 thanks for joining the Fitbit Community, it's great to have you on board. It's great to see you too @SteveH, thanks for all your help. 

@Jane429 first of all, I would like to apologize for the delay in the response. I'm very glad to know your issue has now been resolved, thanks for coming back and let us know. 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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