Unable to see the friend list of my friends.

[Yc2pdx]

I used to be able to go to current friends and see who there friends were as any easier way to add new people. Now when I go to a friends page it’s just blank where their friends used to show. Is this a new change or just an error because of the newest iOS upgrade?

Moderator Edit: Clarified Subject

[MarcoGFitbit]

Hello @Yc2pdx, have a warm welcome to the Fitbit Community, it's great to have you on board. 

Thanks for letting us know about this issue. Our engineers are aware of the problem and are working to resolve it as quickly as possible. 

I'm very sorry for any inconvenience this situation has caused. I appreciate your patience and look forward to getting you back on track. In the meantime, if there's anything else I can do for you, please feel free to reply. 

[Yc2pdx]

Any update on this by chance?

[MarcoGFitbit]

Hello @Yc2pdx, I hope you're doing well, thanks for taking the time to reply. 

At this moment our engineering team is still working towards a prompt and proper solution for this issue. Once I have more information to share with you regarding this situation I'll make sure to update the thread accordingly. 

Thanks for your patience and understanding, if there's anything else you need, don't hesitate to reply I'll be happy to help. 

[Yeagerjl]

It’s almost February and I’m still having this issue. 😔

Any updates? Thanks! 

[MarcoGFitbit]

Hello @Yeagerjl, thanks for joining the conversation, it's a pleasure for me to welcome you to the Fitbit Community. 

I understand your concern about this situation, however I don't have a specific time-frame for when this issue will be fixed. I appreciate your patience with this issue, if there's anything else I can do for you in the meantime, please feel free to reply. 

Happy stepping! 

[KateFitbit]

Hi Everyone, this issue was resolved in the recent app update to 2.45. Check out my post here.