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Unable to share activities on other websites

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‎09-30-2019 06:49 - last edited on ‎10-01-2019 11:54 by Fitbit Moderator

‎09-30-2019 06:49 - last edited on ‎10-01-2019 11:54 by Fitbit Moderator

With the most recent update, I am no longer able to post my workouts and daily activities to Instagram.  When trying to use the option "Share Elsewhere"  The app completely locks up and I have to close it down.

 

Moderator edit: updated subject for clarity

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‎10-01-2019 12:07 - last edited on ‎09-22-2024 05:25 by Fitbit Moderator

‎10-01-2019 12:07 - last edited on ‎09-22-2024 05:25 by Fitbit Moderator

Hi @Mukluk4. Welcome back to the Forums.

It's nice to see you here and thanks for letting me know about the issues experienced with the Fitbit app. Since you mentioned that this started after the latest update, do you refer to the Fitbit app update or the iOS update? If you've not done so, try to force quit the Fitbit app and reboot your phone so the Fitbit app can start working correctly. If this doesn't work, provide me with your iPhone's model, iOS version and Fitbit app version. This way I can look into this.

Keep me posted! 😉

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