Unable to switch back to parent view

[Katyoo]

I switched to my child  view in the fitbit app tonight and can no longer get back to the Parent View. I have followed all the community chats and suggested methods but nothing works. There is no switch to parent icon/button and no family tile either. When I am on my childs profile I can click the setting buttons and then there is a switch profile in Family - when I hit that it goes back to the child profile but the only tile in there is a community friends profile. I have gone through every available page and tried most drop down menus. Please can someone tell me how to get back.

[Kat11111]

I have had this issue for over a week. I don’t see my parent profile at all when I select the Family view option though I am a friend of my so.  My account exists in Fitbit; I just downloaded all of my past data (took 3 days!!!). I uninstalled the app but when it installed, it was under my son’s account. I don’t know how to now migrate to Google. It’s been super frustrating, but your post echoes my struggle and suggests this is not user error but a bad design issue. Hopefully a solution is posted here.