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Unable to turn off personal insights from the Fitbit app

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‎02-25-2022 11:18 - last edited on ‎03-01-2022 13:29 by Fitbit Moderator

‎02-25-2022 11:18 - last edited on ‎03-01-2022 13:29 by Fitbit Moderator

I want the pop up’s that give information and advice to stop! I don’t want or need it and I’m fed up having to X out! I can’t find a setting to turn it off because there doesn’t seem to be an option. If I wanted advice from Fitbit, I would do the programs offered. But I don’t! And Fitbit is already telling me what I know, and I don’t care! 

So stop with these notifications pop up’s Whatever you want to call them!

 

Moderator Edit: Clarified subject

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‎03-01-2022 13:28 - last edited on ‎08-23-2024 10:22 by Fitbit Moderator

‎03-01-2022 13:28 - last edited on ‎08-23-2024 10:22 by Fitbit Moderator

Hi there, @SunsetRunner.

Thanks for bringing this to our attention. Let me explain that currently there isn't an option to turn off the personal insights from the Fitbit app. I'm sorry for this inconvenience. Our team constantly works to improve our features and services, and the input we receive from our members is a big part of the process.

If you haven't done so, check this idea requested in the Feature Suggestions board and support it by adding your vote. This will help our developers to track its popularity and demand over time. I truly appreciate your feedback and please know it won't be taken for granted.

See you around.

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