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Unable to use "All-day Sync" on Charge 3.

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‎04-13-2019 20:01 - last edited on ‎04-15-2019 09:16 by Moderator Alum

‎04-13-2019 20:01 - last edited on ‎04-15-2019 09:16 by Moderator Alum

Fitbit charge 3 will not all day sync

 

Moderator Edit: Clarified Subject.

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‎04-13-2019 20:03

‎04-13-2019 20:03

Fitbit charge 3 will not all day sync

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‎04-13-2019 20:03

‎04-13-2019 20:03

Fitbit charge 3 will not all day sync

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‎04-15-2019 09:18

In response to Katieknickman

‎04-15-2019 09:18

Hello @Katieknickman thanks for joining the Fitbit Community, it's great to have you on board. 

 

I appreciate your participation in the Forums and for sharing your experience with us. I've noticed your reply was marked as a solution. Were you able to solve your situation? If not, please try the following:

 

  1. Go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this Device.
  2. Restart your Charge 3.
  3. Go to the Fitbit app and tap on Account
  4. Tap on Charge 3  and enable All-day Sync again. 

Give these steps a try and let us know the outcome, we'll be happy to continue helping you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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