04-17-2016 19:36
04-17-2016 19:36
04-18-2016 10:42
04-18-2016 10:42
@Cbrooks75 Welcome to the Fitbit Community! Make sure you have Internet connection and Bluetooth activated. Reboot your phone, Bluetooth (turn it off, wait 10 seconds, turn it back on), and restart your Alta. Then, follow these set up steps for iOS devices.
Try that out and let me know how it goes.