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Updated to iOS V4,03. Won’t sync and no reminders to move

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‎11-02-2023 09:12

‎11-02-2023 09:12

I updated the iOS Fitbit app to V4.03 and I can’t sync unless my Fitbit is connected to the cable. Connected to the cable, it sync’s without issue. Disconnect and the line goes 3/4 across the top, but eventually says unable to sync. Yes, I’ve rebooted the phone, Charge 5 - 3 times, turned Bluetooth off/on and no, no other devices are connected. Charge 5 says the battery is at 91%. This started after the 4.03 update. NO OTHER CHANGES. 

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1 REPLY 1

‎11-02-2023 09:13

‎11-02-2023 09:13

Forgot to mention that I also haven’t had a reminder to move since the update. 

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