08-04-2021 20:45 - last edited on 08-05-2021 15:01 by LiliyaFitbit
08-04-2021 20:45 - last edited on 08-05-2021 15:01 by LiliyaFitbit
Heart rate is consistently showing at 58/59 bpm. I completed a hard reset, turned off and on the heart rate function, and fully charged the battery to my Versa 2 with no luck. Any help would be great appreciated!
Moderator edit: subject for clarity
08-05-2021
14:56
- last edited on
04-28-2024
03:18
by
MarreFitbit
08-05-2021
14:56
- last edited on
04-28-2024
03:18
by
MarreFitbit
Welcome to the Fitbit Community, @Ahefer02.
Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and would like to confirm if you see this heart rate on your watch or in the Fitbit app? I recommend confirming if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app? For complete tips to resolve the issue with heart rate, see What factors can affect my heart-rate reading on my Fitbit device?
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.