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Versa 2 heart rate consistently shows 58/59 bpm

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Heart rate is consistently showing at 58/59 bpm. I completed a hard reset, turned off and on the heart rate function, and fully charged the battery to my Versa 2 with no luck. Any help would be great appreciated! 

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @Ahefer02.

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and would like to confirm if you see this heart rate on your watch or in the Fitbit app? I recommend confirming if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app? For complete tips to resolve the issue with heart rate, see What factors can affect my heart-rate reading on my Fitbit device? 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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