11-16-2024
13:00
- last edited on
11-19-2024
14:21
by
ManuFitbit
11-16-2024
13:00
- last edited on
11-19-2024
14:21
by
ManuFitbit
Ever since I got an iPhone 16 with the iOS 18, my Fitbit will not download data to the Fitbit app. Every day I have to completely remove the app from my phone and download it again, and I lose critical data that my doctor wants for my health.
I have:
-Shut off Blue Tooth and toggled it back on
-I hit forget this device and then re-paired
-I have restarted my phone
-Have deleted the app and then redownloaded it
I need this app to work for critical health issues. Please advise.
Moderator edit: clarified subject.
11-19-2024 14:10
11-19-2024 14:10
Welcome back to the forums @zorahope.
Thank you for sharing the details regarding this difficulty. Thank you for trying to fix it on your own.
Please, confirm that you have followed the steps listed in this help article: Why won't my Fitbit device sync?