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Versa working with iPhone 7

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‎02-04-2020 16:33 - last edited on ‎02-05-2020 16:49 by Fitbit Moderator

‎02-04-2020 16:33 - last edited on ‎02-05-2020 16:49 by Fitbit Moderator

My versa had not worked since October  I factory reset it and nothing still wouldn't work. I got a new iPhone 7 it connected worked good for 7 days I  done again and it has worked good for the last 7 days hopefully it will continue

 

Moderator edit: Subject for clarity 

Moderator edit: Format

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‎02-05-2020 16:51

‎02-05-2020 16:51

Hi @melissa2393, it's nice to see you again participating here in the Community Forums!

 

Thanks for bringing this to my attention and for your patience troubleshooting your Versa prior to posting, I'm really happy to know that your issue was resolved and that your Fitbit is working as the way it was designed. Please do not hesitate to contact me back if you require further assistance in the future or if you have any additional questions for me to answer, I'll be here ready to help you out. 

 

Because your issue was resolved and just if you're interested, I want to suggest you to visit our discussion forums and participate over there. There are several users that share helpful information and tips about eating well, how to manage your weight, better sleep, a mindful lifestyle and some inspiring stories too!  

 

Thanks for being part of the Fitbit family!

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