Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Want to add "friends"

Replies are disabled for this topic. Start a new one or visit our Help Center.
I have a charge and I use the Fitbit app on my iOS 6plus. When I go to the friends tab on the app and I select "contacts" only 2 of my contacts show up. And they are not current contacts. They are very old contacts. What gives?
Best Answer
0 Votes
2 REPLIES 2

Hi @TraceyAnnS

 

Moved this thread from the Charge to the iOS section since more relevant to the topic & increases the chance of getting a solution.


Wishing a wonderful weekend

Best Answer
0 Votes

Hey hey hey @TraceyAnnS welcome to our Community! Thanks for stopping by! Robot winkI noticed @Mystique moved your post to the correct board, thank you my friend! Cat WinkPlease know you can add friends from your iOS address book by tapping the Friends button at the bottom of the app, then tapping the "+" button in the top-right of the screen. 

The first time you launch this page, your device will prompt you for permission to access your address book. If you select "OK," your contacts with e-mail addresses will be imported into the friend finder screen. If you choose "Don't Allow," the Fitbit App will not use your iOS contacts for any function. If you decide later that you want to add friends from your iOS contacts, go to your Settings app and tap Privacy > Contacts > Fitbit. Next, go back into the Fitbit app, tap Friends, then tap the "+" button in the top-right of the screen and your contacts will show. 

Note that your contacts must have an email address associated with their name in order for them to show in the Fitbit app. 

The friend finder screen separates contacts in three ways:

1. Contacts on Fitbit--These contacts are already Fitbit.com users, and will have "+" to the right of their names. They will be added to your leaderboard once they accept your friend request.
2. Contacts not yet on Fitbit--These contacts do not currently have an account on Fitbit.com. Tapping "+" asks these contacts to join Fitbit.com and if they accept, adds them to your leaderboard.
3. Friends of Friends on Fitbit-- These users are exactly what the title implies: friends of your friends. If your friend has not privatized their friend list then you will be able to view and add their friends. You can do this by tapping your friend's tile on the friends leaderboard, then tapping the "+" symbol next to their friends.

 

I really hope this helps, let me know if it works! Woman Wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

Best Answer
0 Votes