Weekly progress email

[ChrisCA]

I get the weekly progress report from Fitbit on Monday. 
It shows graphs for Sunday (yesterday) thru the end of the current week (which has not occurred yet). 
Steps for only 1 1/2 days. 
Why doesn’t it show me all of last week?

kind of useless to show me, I have not walked in the future. 
I kinda now this already…

thanks

[DavidFitbit]

Hi @ChrisCA, Thanks for stopping by, I hope you're doing well.

Let me help you with your weekly report.

It seems that the weekly report you describe is showing the data for 1 1/2 days (Sunday, Monday) because those are the only days your device registered any data last week. There's no way the weekly report generates prior to the end of the week.

Can you see the actual dates and stats on each day? Do you see Tuesday 17th or 24th. Can you share a picture? A picture would be pretty helpful if a bug needs to be reported. Thanks in advance.

[ChrisCA]

 

 

 

[DavidFitbit]

Hi @ChrisCA, Thank you for your response and for the screenshots provided.

I just noticed that your weekly report says from Feb 16th to Feb 22nd. Are you sure it's for the current week ? did you get a more accurate Weekly report this week ?

[ChrisCA]

It’s all messed up. 

 

 

 

 

 

[ChrisCA]

The weekly report only include incorrect steps for Monday & sometimes Tuesday . Rest of the week is blank.