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Weight on the App is different to the Aria and Web Dashboard

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‎02-23-2021 14:46 - last edited on ‎02-25-2021 12:38 by

‎02-23-2021 14:46 - last edited on ‎02-25-2021 12:38 by

The weight from the Aria scales is syncing with my account, and when I look at the Web based dashboard it shows the correct weight, but when I look at the weight on my iPhone it different. It appears to show the weight as occasionally be 0.1kg heavier.

 

Is this a rounding thing (aka it is measuring in pounds or some other measurement) and then calculating to Kg on the iPhone and rounding up?

 

Very frustrating

 

 

Moderator edit: subject for clarity 

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‎02-25-2021 12:35

‎02-25-2021 12:35

Welcome to the Fitbit Community, @juzzy.

 

I am sorry to hear about the frustration this situation has caused. Thanks for the details shared in your post. I would like to confirm that our team is aware of this issue. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. Be sure to keep your Fitbit device and app up-to-date as updates come with new features and bug fixes. I am sorry for any trouble. I appreciate your patience and look forward to getting you back on track.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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