12 hours ago
12 hours ago
I've had a Fitbit for 10+ years and never had a problem. The customer service was really good and the app worked well. Since moving to the Google account I've had nothing but problems - the app and Fitbit show different steps (sometimes a significant difference); I'll get my desired daily steps on the Fitbit but the app doesn't reflect the goal; and now I can't sync at all to the app. It's been over a week since I was able to last sync. The problems I'm having have not been resolved and no one from customer service has responded. I have an older Apple watch I'm thinking of switching to since I'm not getting what I want out of my Fitbit.