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When I get notifications I receive them 90 times.

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‎05-17-2017 12:26 - last edited on ‎05-18-2017 09:39 by Moderator Alum

‎05-17-2017 12:26 - last edited on ‎05-18-2017 09:39 by Moderator Alum

Just recently whenever I get a notification from the Fitbit app it comes up 90+ times. I'm wondering if there is a way to reduce this to just one notification? As I don't need to know 100 times that I have a message.

 

thanks 

 

Moderator Edit: Clarified Subject.

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‎05-18-2017 09:43

‎05-18-2017 09:43

Hello @Aimeef1, thanks for joining us, it's great to have you on board! Smiley Happy

 

This seems like a very odd situation, if you have already updated the Fitbit app in your phone I would like to suggest the following to prevent receiving repeated messages:

 

  • Force-close the Fitbit app by double tapping the home button and swiping up the app.
  • Log out from the app, restart your phone and log back in. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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