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Where did my burned calories go?

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‎05-20-2016 13:32

‎05-20-2016 13:32

Ok so I had a Fitbit zip before and I'm new to the flex. But an hour ago my burned calories were at 1,566. I just checked again and now it's showing my burned calories at 890. Why isn't it showing all of my burned calories?! What happened?
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‎05-20-2016 14:04

‎05-20-2016 14:04

Welcome to the Fitbit Community @Stefanilynn. It's great to have you here. This is not an expected behavior. I would recommend doing the following:

 

- Log out from the app

- Rebooting your phone

- Log back in

- If necessary uninstall and reinstall the app

 

Hope this helps. I moved this thread to the iOS app board because it's more related to the topic. Catch you later. Smiley Very Happy

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