11-29-2018
19:32
- last edited on
12-01-2018
10:33
by
MarcoGFitbit
11-29-2018
19:32
- last edited on
12-01-2018
10:33
by
MarcoGFitbit
For some reason my app says 300 cal before I enter anything
Moderator Edit: Clarified Subject.
12-01-2018 10:35
12-01-2018 10:35
Hello @TrumpetGod, have a warm welcome to the Fitbit Community, it's great to have you on board.
I appreciate your participation in the Forums and for posting your question. Please note that the calories you're able to see when you wake up are BMR calories. Your basal metabolic rate (BMR) is the rate at which you burn calories at rest just to maintain vital body functions like breathing, heartbeat, and brain activity. Your BMR usually accounts for at least half of the calories you burn in a day and is estimated based on the physical data you entered when you set up your account: sex, age, height, and weight.
The calorie burn estimate that Fitbit provides takes into account your BMR, the activity recorded by your tracker, and any activities you log manually.
Your tracker's calorie count will reset each night at midnight and begin counting immediately thereafter. BMR is the reason your tracker starts the day with calories already burned—you've still burned calories even if you haven't gotten out of bed yet.
I hope this resolves your inquiry, if there's anything else we can do for you, please feel free to reply.
12-01-2018
11:23
- last edited on
12-03-2018
07:27
by
MarcoGFitbit
12-01-2018
11:23
- last edited on
12-03-2018
07:27
by
MarcoGFitbit
No no no I probably didn’t say it right. It posted on my calories 300 cal but I didn’t eat anything I didn’t include any information it just said I’d use 300 cal.Before I logged any food
Randy Merrill
Sent from my iPhone
UPDATE:
What I’m trying to tell you was that it did not reset. The calorie counter displayed 300 cal before I logged any food. In other words when I woke up it’s at 300 cal I tried to erase it it would not erase
12-03-2018 07:28
12-03-2018 07:28
Hello @TrumpetGod, I hope you're doing well, thanks for taking the time to reply.
I appreciate you have come back and clarified this situation for me. Would it be possible for you to reply to me with a screenshot of the 300 calories log you're not able to delete? That will be very helpful for me to check this further and determine what we should do next.
Thanks for your patience and understanding, we'll be waiting to hear from you.
12-03-2018 07:39
12-03-2018 07:39
12-04-2018 06:54
12-04-2018 06:54
Hello @TrumpetGod, I hope you're doing well, thanks for taking the time to reply.
I appreciate you have come back, however it seems the images you've tried to add to your post didn't come through. Please follow these steps and upload them again.
Thanks for your patience, I'll be waiting for your next reply.