02-20-2021 04:37 - last edited on 02-21-2021 13:07 by LiliyaFitbit
02-20-2021 04:37 - last edited on 02-21-2021 13:07 by LiliyaFitbit
Got my new versa 3 a couple days ago..
I understand the all day sync option has been taken away.
But my versa is still syncing with my Bluetooth turned off?
any ideas how to stop this?
surely it syncing with everything off shouldn’t be possible?!
It ruins the fun of challenges when it’s syncing all the time 🙄
Moderator edit: subject for clarity
02-21-2021 13:05 - edited 02-21-2021 13:06
02-21-2021 13:05 - edited 02-21-2021 13:06
Welcome to the Fitbit Community, @Bethellis94.
Thanks for the details shared in your post. I understand how you are feeling and while your watch shouldn't be syncing when the Bluetooth is turned off, it's possible that it's your MobileTrack that is syncing if you have it paired to your Fitbit account. MobileTrack lets you use the Fitbit app without a Fitbit device by using your phone's sensors to track basic activity data including steps, distance, and calories burned. For more information, see How do I use Fitbit MobileTrack? You can confirm if MobileTrack is paired to your Fitbit account by tapping your profile picture in the Fitbit app.
Hope this helps!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.