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Why was I charged 53.49? I have the regular apps for IOS 10 IPhone 7 & IPad Air 2? I just set this

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‎05-15-2017 18:31

‎05-15-2017 18:31

I want a refund of 53.49 ASAP I didn't buy anything!  I'm contacting Apple ITunes also  

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3 REPLIES 3

‎05-16-2017 02:41

‎05-16-2017 02:41

I think you should contact Customer Support directly (877) 623-4997. 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎05-16-2017 03:58

In response to LZeeW

‎05-16-2017 03:58

I'm not paying that much for an app I didn't select the Premium services! CC: Apple ITunes Support
Terri Dougherty

Sent from my iPhone 7
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‎05-16-2017 04:35

‎05-16-2017 04:35

Fitbit's iOS app is free but there is only an iPhone version.  If you are trying to install it on your iPad you need to set the App Store to look for iPhone apps when you sign in with your iPad in order to install the free fitbit app.  Normally when you sign in to the App Store from an iPad you see only iPad apps.  There are some 3rd party iPad apps that are supposed to sync with your Fitbit account and download your data but they do cost money.  If you bought one of those by mistake contact Apple and return it.

Scott | Baltimore MD

Charge 6; Inspire 3; Luxe; iPhone 13 Pro

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