help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Woke up with 132 active minutes while I slept?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-24-2016 10:11

‎07-24-2016 10:11

Surge was charging on my nightstand while I slept.  Woke up this morning at 10am and synced it with Iphone app and it congratulated me on 132 active minutes!  No steps registered.  But it showed active minutes and lots of calories burned while it was charging on my nightstand.  Any ideas why this might be?

Best Answer
0 Votes
1 REPLY 1

‎07-25-2016 13:21

‎07-25-2016 13:21

Make sure you don't have the sleep setting set to "sensitive". Happened to me too, and once I set it to normal, it was more accurate.
Best Answer
0 Votes