Won’t connect to Bluetooth

[Justme98]

Fitbit Alta repeatedly stating no Bluetooth connection when my bloodroots is definitely switched on.

cant sync or use the Fitbit like this.

[Justme98]

not bloodroots!! Predictive text. Bluetooth 

[SteveH]

The usual things to try when you get syncing issues are:

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com

[Justme98]

Thanks for replying.

Restarting didn’t solve the issue but then I went into settings, scrolled done to the Fitbit app and saw that I had to individually allow the app to access Bluetooth. This solved the issue!

thats a new one on me....

[SteveH]

It's a new one for me too!

[macbear]

Same Problem with my wife Flex after IOS and Fitbit update two days ago