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Zip won't sync

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‎08-18-2016 06:38

‎08-18-2016 06:38

Ever since the update to the app yesterday my zip won't sync to the app I've tried restarting the app, turning Bluetooth off and back on, restarted the Phone. What else can I do to fix this issue? I've had the zip for almost 3 moths.
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1 REPLY 1

‎08-18-2016 07:30

‎08-18-2016 07:30

Wonderful troubleshooting @Bkinkade

 

Have moved this thread from the Zip to the iOS App section to increase the chance of getting a solution.

 

Your post will get more attention here.

-

Feel free to check out the Fitbit Article regarding not being able to sync the tracker.

 

https://help.fitbit.com/articles/en_US/Help_article/1866

Hope it helps

 

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