01-04-2016 05:18
01-04-2016 05:18
Hi all, I've got myself a charge HR and now i cannot add my friend in the iOs fitbit app. We both have an iPhone, he has the surge and i have the charge hr. Can't find him in my contacts in the fitbit app, and the other way round for him too. Have logged out, restarted my phone, nothing works. Anyone familiar with this issue? Cheers in advance!
01-04-2016 05:49
01-04-2016 05:49
That's mysterious @ClaireFit
Feel free to contact the Fitbit Support Team (Click here to contact) so they can see what's causing the issue and are able to assist to get a solution.
Wishing a wonderful day
01-04-2016 06:00
01-04-2016 06:00
Thanks, i've contacted them but because it takes 2 days i thought i'd put it on here too might be a simple thing someone else knows 🙂
01-04-2016 06:12
01-04-2016 06:12
It's possible to send a invite by email or facebook on the computer from your account: https://www.fitbit.com/friends
Alternatively,
On the computer, forums:
Click on the username next to the post, on the next page next to the users picture click 'go to fitbit profile', on the next page click 'add friend' (next to the users picture).