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can't login on ios app

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Trying to establish my account on my iPHone.  But I can't get past Login - because a popup continues to tell me my time is incorrect, and that I should go to settings, etc.  My time IS correct, but I've followed the instructions, uninstalled and reinstalled the app, did a hard close, nothing works.  I use my log in credentials and continue to get this annoying popup message that  my "time appears to be wrong".  

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Welcome to our Community @JackieLL! It's great to have you here! Smiley WinkI'd suggest you update to iOS 2.17. If after updating it, you're still having issues please go to your iPhone Settings > General > Date & Time > and make sure Set Automatically is toggled on.

 

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Hope this helps, let me know how it goes! Woman Wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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