06-03-2017 08:29
06-03-2017 08:29
My Charge 2 wasn't syncing to my phone. I reset it, logged out the app, deleted and reinstalled app, turned my phone off and back on, turned Bluetooth on and back, removed the charge 2 from the app and now I can't reinstall it back on the app. It's not finding the charge 2. I have a iPhone 5s. Any help would be great. Thank you
06-04-2017 15:54
06-04-2017 15:54
I am having the same problem. I deleted my flex 2 thinking I could add it back in but it just keeps seeking. Flex 2 is fully charged and keeps sending me hourly reminders to move.
06-04-2017 16:13
06-04-2017 16:13
I contacted customer support and Sebastian got me working again in just a few minutes.