12-04-2016
06:21
- last edited on
12-08-2016
05:16
by
MarcoGFitbit
12-04-2016
06:21
- last edited on
12-08-2016
05:16
by
MarcoGFitbit
I have always synced with MyFitnessPal, and the FitStar apps, now none of the info transfers to my fitbit app (or the website). I just used FitStar yoga and it doesn't show on fitbit, and nothing from MyFitnessPal has for a while. Everything is up to date. I'm bummed because all of them together worked perfectly for me.It is how I lost 66 lbs so far. Any help appreciated.
Moderator Edit: Clarified Subject.
12-04-2016 15:48
12-04-2016 15:48
This happened to me as well. Worked fine yesterday. Today I am unable to sync with MyFitnessPal
12-08-2016 05:14
12-08-2016 05:14
Hello @TriciV and @MJ49, welcome to the Ftibit Community!
My suggestion in this case would be resetting the connection between MFP and FitStar with your Fitbit app by going to My applications on your online Dashboard settings and clicking on Revoke Access on the apps you'd like to reset their connection (in this case MFP and FitStar).
After revoking the access, link the apps once again. To link MFP:
To set up FitStar:
Give it a try and keep me posted if you need anything else!
06-19-2018 19:44
06-19-2018 19:44
Previously when I went to MyFitnessPal app, I could see the "connect" button next to Fitstar. However, now it just shows "Get", even though I already have the app.
At the same time, under my connected accounts for Fitstar, I no longer find MyFitnessPal.
Are the 2 apps (MyFitnessPal & Fitstar) unable to connect anymore?
06-20-2018 05:11
06-20-2018 05:11
Hello @ELamsw, thanks for joining the Fitbit Community, it's great to have you on board.
Thanks for bringing this to my attention. Please note that Fitstar has changed and now is called Fitbit Coach, which might explain why you're seeing "Get" instead of "Connect" when trying to link Fitstar to MFP. If you want to know more about Fitbit Coach, please check the following article: About Fitbit Coach.
I hope this resolves your inquiry, if there's anything else I can do for you, please feel free to reply.