07-12-2019 06:19
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07-12-2019 06:19
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I have surge and starting sunday (07/07) the app is not syncing with my iPhone

07-14-2019 09:27
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07-14-2019 09:27
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Hello, welcome to the Fitbit Community forums @FrancisDurai. Sorry for the late reply.
Thank you for sharing all these details about the difficulty you've experienced to sync with your iPhone.
Before considering other options, could you please confirm if you already tried all the steps listed here to resolve syncing problems? Also, please make sure to check if the mobile device you're using is listed here as a compatible device to sync with the Fitbit app.
Please keep me posted.

07-14-2019 13:15
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07-14-2019 13:15
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I have been using this phone and Fitbit surge starting 2016 and was working fine till last week.

07-18-2019 07:45
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07-18-2019 07:45
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Thank you for the response @FrancisDurai, I'm sorry to see that you continue to experience the same behavior. Could you please confirm if you've exhausted all the troubleshooting options mentioned here earlier?
Please keep me posted.

