iOS Fitbit not working

[FrancisDurai]

I have surge and starting sunday (07/07) the app is not syncing with my iPhone

[DavideFitbit]

Hello, welcome to the Fitbit Community forums @FrancisDurai. Sorry for the late reply.  

Thank you for sharing all these details about the difficulty you've experienced to sync with your iPhone. 

Before considering other options, could you please confirm if you already tried all the steps listed here to resolve syncing problems? Also, please make sure to check if the mobile device you're using is listed here as a compatible device to sync with the Fitbit app.  

Please keep me posted. 

[FrancisDurai]

I have been using this phone and Fitbit surge starting 2016 and was working fine till last week.

[DavideFitbit]

Thank you for the response @FrancisDurai, I'm sorry to see that you continue to experience the same behavior. Could you please confirm if you've exhausted all the troubleshooting options mentioned here earlier?  

Please keep me posted.