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iOS app Update causing chaos

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‎07-12-2018 12:29

‎07-12-2018 12:29

Ever since I updated my iOS app when I log my food it changes the food completely after I input it. Spinach logging as peanut butter fudge cookies. Pumpkin seeds as coconut shrimp. I can only input a few things without it going haywire. Am I the only one experiencing this? Very frustrating issue.

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4 REPLIES 4

‎07-12-2018 12:33

‎07-12-2018 12:33

Yes same!! It’s driving me nuts! Trying to find out where to report the bug!

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‎07-12-2018 12:49

‎07-12-2018 12:49

Food I log in disappears before it can transform into something else. VERY FRUSTRATING!

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‎07-12-2018 14:51 - edited ‎07-12-2018 14:52

‎07-12-2018 14:51 - edited ‎07-12-2018 14:52

No. You’re not the only one. I experienced this since yesterday. Fitbit app was updated then the problem started. I reported it and they said the issue would be fixed by 7:30 PT yesterday but it hasn’t yet. I can’t record anything. When I enter a coffee it immediately erases it. It substitutes other foods for items I enter and the calories are not added correctly. I agree with you that this issue is very frustrating. Why does the app fall apart like this after an update which was supposed to have fixed some bugs!? The bugs with the food entry seem pretty serious. 

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0 Votes

‎07-12-2018 15:04

In response to PariRanjbary

‎07-12-2018 15:04

Yes it is very inconvenient but I trust they will get on it. I can’t really complain as the app has helped me tremendously. Would just like to get back to normal ASAP.

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