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iOS version 16.6.1 Fitbit App version 3.9: barcode scanner says "still looking" endlessly

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‎09-16-2023 15:29

‎09-16-2023 15:29

Running iOS version 16.6.1 and Fitbit App version 3.9 on an iPhone 14 Pro

I have seen this problem in the Android forum with no answer. Whenever I try to scan a barcode, the scanner says "still looking" and never finds anything. This is for major brand products, and on everything I try. Please assist. 

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