iPad & iPhone App Tiles Not Synching

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My Fitbit app has not been showing the correct data on my iPad and iPhone, specifically the ‘sleep’ tile and the ‘Are you moving each hour?’ tile. 

Both devices were working properly until about a month ago.

I had done all suggestions from the community and support forums - suggestions for both Charge HR and Charge 2. 

A few people had the same problem with their Charge 2 (community posts from yesterday).

After a month of this, I don’t think there’s a solution to this bug.

I’m contacting Fitbit support, and hoping that this can be fixed because I really love my Fitbit. But if not, I might have to ship back the new Charge 2 that’s coming in the mail.

More info: I bought my Charge HR two+ years ago and it has worked well (hardware, dashboard, app); my device has remained intact (no bulging or other physical defects other than normal wear and tear).

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I had just received my Charge 2 to replace my Charge HR. Setup was a breeze, but still experiencing the same trouble with my iOS apps, specifically the sleep and move tiles not updating. I have the latest versions and followed Derrick's suggestion to:

1. Restart your Charge 2.

2. Reboot your mobile device.

3. Open your phone's settings > turn off Bluetooth for 10 seconds > and then turn it back on.

4. Open the Fitbit App to initiate a sync.

...still not working properly. 

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Apparently, this is how the new Fitbit app behaves. Please see: http://help.fitbit.com/articles/en_US/Help_article/2055

HOW DO I SEE MY OLDER STATS?

The tiles below the daily stats tile show your most recent information, even if you're looking at your stats for another day. To view your stats for a previous day, tap the individual tiles to see your history.

[flitters]

Apparently, this is how the new Fitbit app behaves. Please see: http://help.fitbit.com/articles/en_US/Help_article/2055

HOW DO I SEE MY OLDER STATS?

The tiles below the daily stats tile show your most recent information, even if you're looking at your stats for another day. To view your stats for a previous day, tap the individual tiles to see your history.