09-27-2017
07:55
- last edited on
09-28-2017
05:47
by
MarcoGFitbit
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09-27-2017
07:55
- last edited on
09-28-2017
05:47
by
MarcoGFitbit
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Earlier my desk top would not load Fitbit App, looks like site was down. Now my IPhone won't load app or Sync. What's going on?
Moderator Edit: Clarified Subject.
09-28-2017 07:32
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09-28-2017 07:32
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Hello @danfry69, I hope you're doing fine, it's nice to see you around.
Have you updated the Fitbit app and the OS on your phone recently? Have you restarted your phone lately? If so, please reply to me with a screenshot of what you're able to see when you open the app so I can check this situation further.
Thanks for your patience and understanding, I'll be waiting for your reply.

09-28-2017
17:00
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10-02-2017
06:24
by
MarcoGFitbit
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09-28-2017
17:00
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10-02-2017
06:24
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MarcoGFitbit
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I waited for an hour and the site seemed to come back up. I also had to enter my User Name and Password on my phone (which I ony had to do the very first time). Everything now is working fine. Thank you for your reply.
Moderator Edit: Format

10-02-2017 06:25
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10-02-2017 06:25
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Hello @danfry69, I hope you're doing well, thanks for taking the time to reply and let me know your issue has now been resolved, I'm very glad.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted.
Happy stepping.

04-08-2020 03:50
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04-08-2020 03:50
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I just upgraded phones to CS and my Alta Fitbit app isn’t liading

