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it wont connect to my iphone

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‎01-11-2016 06:44

‎01-11-2016 06:44

Please help my phone cannot find my charge so I am unable to use it
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‎01-11-2016 08:21

‎01-11-2016 08:21

Hi @plovell, I can definitely help you out! I'd recommend:

Making sure that your iOS device is supported for syncing Fitbit trackers. Click here for more details.
Reboot your Fitbit tracker.

Restart your iOS device.

Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.

Use the replacement setup process to pair your tracker to your already existing account.

Let me know if you need any additional assistance!

Derrick | Retired Moderator, Fitbit
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