11-01-2017 09:36
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

11-01-2017 09:36
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Upgraded to the Iphone 8. If I purchase the Alta HR will it work ????? My old Alta from day one of upgrade is useless. The company gave me a 50% off my next purchase but why bother if it wont work.
Anyone upgrade to the 8 and have NO problems with their Alta HR ???

11-01-2017 11:40
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

11-01-2017 11:40
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
That sounds like a bug and you shouldn't need to purchase a new Fitbit device to resolve this. Absolutely no guarantee that the Alta HR will not have the same problem. Fitbit needs to officially acknowledge the issue with iPhone 8 Bluetooth and plans to resolve.
I think this 50 percent off thing is a tactic Fitbit uses to try to get you to purchase a new device when there are problems. They offered the same to me when my less than one year old Charge would not hold a charge for more than a day. This was at the time right before they introduced the Charge 2 and inventory for the original Charge in my size was low. I persisted with my insistence that they honor the warranty and send me a replacement device. Eventually, they relented and sent me a new device; although, I had to get a different color. It is disappointing that they do this. That's exactly what I told them when they tried to pull this on me.

