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"Something went wrong" when changing Goal

‎07-01-2025 15:07 - last edited on ‎07-01-2025 17:06 by Fitbit Moderator

‎07-01-2025 15:07 - last edited on ‎07-01-2025 17:06 by Fitbit Moderator

I can’t change my weight goal. When I try it says something went wrong unable to load your goals. Only happens with the weight goal. Have removed app, reinstalled it but nothing works 

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2 REPLIES 2

‎07-01-2025 17:03

‎07-01-2025 17:03

Hey @wcan, welcome to the Community Forums. 

Thank you for providing the details of the steps you've already taken. I'm sorry to hear that you're encountering this issue.

I would recommend trying to uninstall and then reinstall the Fitbit app. This solution has resolved similar issues for other users through the Community. Please try this and then verify if your goals are displaying correctly afterward.

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‎07-01-2025 21:18

In response to EstuardoFitbit

‎07-01-2025 21:18

Hi. Yes I have tried that but it still didn’t allow me to change my weight goal. I can change any other goal just not weight

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