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"Unable to load your goals"

ANSWERED

‎04-17-2025 02:41 - edited ‎04-17-2025 02:42

‎04-17-2025 02:41 - edited ‎04-17-2025 02:42

The app says it is "Something went wrong. Unable to load your goals" since yesterday. 

 

This on top of the months-long issue of it not showing old previous days totals for months now. (I'm on a 1650 day step streak, and this looks likely to lose it because you continue to fail to fix the app).

 

iOS app for iPad, version 4.41.

 

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80 REPLIES 80

yesterday

In response to LizzyFitbit

yesterday

I had the same ptoblem and decided to uninstall and reinstall. With 🤞🏼 that it would keep my data. Now I can’t get into app! I used the email + pw I had and it rejected it. Then I tried “forgot pw” option and haven’t gotten sn email. I tried 2 emails, in case. Neither has worked. To post this note, I used “google” option—does this mean I need google to get an app? How does that work. Very frustrating 

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