why is total KM not matching the KM breakdown?

[irishmanrunner]

i ran 10k, the total says 10k but only 9k are showing on the split breakdown and the 9th isnt a full KM either

why? 

[EdsonFitbit]

Welcome to the Fitbit Community, @irishmanrunner.

Thank you for the information provided.

I would recommend restarting your Fitbit charge 4 by following these instructions.

In addition, you can set up your Tracker as a replacement device:

1. Tap the Today tab , and tap your profile picture.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

Hope this helps.

[irishmanrunner]

Set up tracker as a replacement device? I don’t understand

Sent from my iPhone

[EdsonFitbit]

Thanks for your response, @irishmanrunner.

Setting up your Tracker as a replacement Tracker is a procedure that we recommend to reestablish the connection between your Charge 4 and your phone. This procedure is the same as setting up your Tracker for the first time. The data synced to your Fitbit account won't be affected.

If you have any question, please let us know.