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wtksk8r · ‎07-21-2021

You will be able to receive notifications of email on your Sense which includes the sender, subject and a few lines of text. When you tap the notification you will get a few more lines but not the whole email. You can set it up by following the manual on page 36: https://help.fitbit.com/manuals/manual_sense_en_US.pdf

wtksk8r · ‎06-24-2021

The passcode is only needed if you activate the wallet to use credit cards for payment through the fitbit. See this page for more information about Fitbit Pay and the passcode: https://help.fitbit.com/articles/en_US/Help_article/2236.htm?Highlight=passcode

wtksk8r · ‎06-19-2021

If you scroll up from the clockface to show the Today screens it should show the current mileage. One other way is to look for a clockface that displays the mileage.

wtksk8r · ‎06-19-2021

Suggest you check the operating system of the phone. See here: https://www.fitbit.com/global/us/technology/compatible-devices

wtksk8r · ‎06-18-2021

The sleep score is not just based oh HR but also on movement (restlessness) and sleep stages. More information here: https://help.fitbit.com/articles/en_US/Help_article/2439.htm?Highlight=sleep%20score

wtksk8r · ‎06-09-2021

One suggestion - go to your phone's list of bluetooth connected devices. If you see the Charge 2 listed, disconnect it from the phone and then try the app again.

wtksk8r · ‎06-09-2021

On the phone app tap on your profile photo icon (top left) to get to the options page. On the options page tap on the Aria tile to get to the Aria options. Scroll down to Wi-Fi Setup and tap that to update your wi-fi connection.

wtksk8r · ‎06-07-2021

Sorry, not enough information in your post. Assuming you have not done so you have to link your unit to the app. See instructions here: https://help.fitbit.com/articles/en_US/Help_article/1873.htm

wtksk8r · ‎05-27-2021

@Rosellie Here is the way I understand this. Fitbit's algorithm takes your deficit goal and amortizes it linearly over the 24 hour period starting at midnight. If you selected 4000kjs per day as your goal then the amortization would look for 2000kjs deficit at noon. It looks at your expenditure against your intake AT THE TIME YOU CHECK. The number shifts depending on if you check before or after exercise or logging on your food. You would be over your goal if you check after logging in your calories for lunch and may be way under if you check after a heavy exercise session. For the calories remaining for the day, the algorithm looks at your history to estimate your average calorie expenditure for the day and then calculates how much you will still expend to estimate how much more you can eat.

wtksk8r · ‎05-20-2021

Try this: on the phone app tap on your profile picture (upper right corner on the dashboard). On the Settings page tap on the Sense tile. On the Sense Options page tap on the Apps tile. Scroll down the My Apps page and see if it is there. If not then tap on the All Apps tab and then search for ECG.

wtksk8r · ‎05-12-2021

At the bottom of the dashboard tap on the Discover tab. Scroll down to Heath and Fitness Stats and tap that. Scroll down to Sleep and tap that to add it back to your dashboard.

wtksk8r · ‎05-05-2021

More properly it should say it calculates your BMI using your stats (height...). When you tap on the weight tile on your app it should have a chart of BMI.

wtksk8r · ‎04-23-2021

If by 5G you mean 5Ghz then yes. Fitbit links with 2.4Ghz. Is your router single or dual band?

wtksk8r · ‎04-11-2021

I believe the device downloads the update in the background over wi-fi when it is on the charger and then it will let you know when the update is ready to install. I don't know of any way to manually trigger the update.

wtksk8r · ‎03-15-2021

Try putting it on the charger to see if that will turn it on.

wtksk8r · ‎03-11-2021

On the phone app tap on your profile photo (top left) which will bring you to the device settings page. Tap on your device tile and this will bring you to the device options. Tap on the Apps tile. Scroll down to find Weather and tap on the gear icon. This should bring up the options to add/change location.

wtksk8r · ‎03-04-2021

What apps are you using? Do you have SpO2 measurements when you sleep? This is an absolute power hog and it drains 10-15% of battery life every evening.

wtksk8r · ‎03-02-2021

I believe Pandora only syncs/updates through your wifi when connected to the charger.

wtksk8r · ‎03-01-2021

The skin temperature reading is not an absolute reading but an average variation to your baseline temperature while you sleep, You should be able to see the chart of the temperature variation over the time that you slept. An example shown below:

wtksk8r · ‎02-27-2021

@Xenia83 It would help to understand the over/under tile. What Fitbit does is it takes your daily calorie deficit that you set and does a linear fit for the day. The day starts and ends at midnight. At midnight it looks for a deficit of 0, at noon it looks for a deficit of half what you set and then the full deficit at midnight. It calculates the over/under AT THE TIME YOU CHECK IT. However, since your intake and expenditure is not linear you will see some swings in the number. Checking before and after you log a meal or before and after you exercise will make a big difference in the numbers. Hope this helps.

wtksk8r · ‎02-24-2021

The Sense manual is here: https://help.fitbit.com/manuals/manual_sense_en_US.pdf Info on materials from the manual: Materials The band that comes with Sense is made of a flexible, durable elastomer material similar to that used in many sports watches. The housing and buckle on Sense are made of anodized aluminum. While anodized aluminum can contain traces of nickel, which can cause an allergic reaction in someone with nickel sensitivity, the amount of nickel in all Fitbit products meets the European Union's stringent Nickel Directive. Our products may contain trace amounts of acrylates and methacrylates from adhesives used in those products but we work to ensure our products adhere to rigorous design specifications and meet extensive test requirements so as to minimum the potential for reaction to these adhesives.

wtksk8r · ‎02-20-2021

The normal way to remove an app from your device is to go to the phone app. Tap your profile picture (upper left) to get to the settings page. Tap on the device tile then tap on the apps tile. Scroll down to the app you want to remove and tap that. You should see an uninstall button on the specific app page.

wtksk8r · ‎02-17-2021

Your calorie burn is a combination of your Base Metabolic Rate (BMR) and any activity you do (walking, exercising, etc). BMR is that which is needed to keep you alive (organs functioning, blood pumping, temperature stable). Your BMR is estimated based on your stats (gender, age, weight). You can find out your BMR by checking websites that have BMR calculators. Fitbit's calorie expenditure includes your BMR, Your total calorie expenditure (BMR + activities) is what needs to exceed your intake.

wtksk8r · ‎02-15-2021

Is your router 2.4 or 5 GHz or dual band?

wtksk8r · ‎02-09-2021

The calories left to eat algorithm looks at your average expenditure for the rest of the day and then gives an estimate of how much you can eat so that you will achieve your deficit by midnight. Note that the deficit calculation is a midnight to midnight number. I suggest looking at what you normally do for the rest of the day to decide if you can consume the full amount. If you typically work out late in the evening and then for today decide not to do that the calories left to eat may include your workout and so you might go over if you eat the full amount.

wtksk8r · ‎02-08-2021

Go to your profile page (https://www.fitbit.com/settings/profile) and check to make sure you have the correct birthdate (age), gender, height and weight. That is what is used to estimate your calorie expenditure.

wtksk8r · ‎02-07-2021

How long have you been wearing your Fitbit? It seems to me that you might not have been wearing one for long. I believe the calculation starts by using your BMR and then adjusts for it during the day depending on how much you expend with exercise. After some time it looks at your average daily expenditure and you should see a shift to a more reasonable number.

wtksk8r · ‎01-27-2021

When you say you tried to re-add the Sense to the app I assume you removed the unit from your account. If that is so here are some steps to try: 1. Check your phone's bluetooth links and see if the Sense is still linked to your phone If it is, then unlink the unit to your phone. 2. Delete the Fitbit App on your phone and re-install it. 3. Re-start your Sense. 4. Now try and add the Sense back into your account.

wtksk8r · ‎01-15-2021

I can think of one last thing to check and then I am out of ideas. Check the computer's bluetooth links and see if the Inspire is linked to the computer. If it is then unlink it and then try the Fitbit program again to see if it will show a code. If that does not work then the next option is to try the help folks. Note that they will make you run through the restart and ... anyway the link is here and they have a live chat section for quicker answers: https://myhelp.fitbit.com/s/support?language=en_US

wtksk8r · ‎01-15-2021

The instructions for using the dongle to link the unit to your account is here: https://help.fitbit.com/articles/en_US/Help_article/1873.htm Hope this helps. Let me know if it works out or if you run into issues.

wtksk8r · ‎01-15-2021

OK. I am not certain that you can link the device to your account through the computer. Also syncing the data is through bluetooth with your cellphone. Once linked and syncing you can see the information on the dashboard on the computer. Suggest the following: 1. Download the Fitbit app to your cellphone. 2. Log in to your account on the app - if you have not set up an account then it will ask for user name and a password for your account. 3. Add the Inspire HR to your account. Let me know if you get stuck or need any additional information.

wtksk8r · ‎01-15-2021

Curious. Did you get a 4 digit code on the Inspire HR to link it to your account? Does your dashboard have any data from the unit?

wtksk8r · ‎01-15-2021

Some info please. Did you download the Fitbit app on your phone? Have you set up an account with Fitbit? Did you try adding your Inspire HR to your account? The unit needs to be added to your account to be activated.

wtksk8r · ‎12-29-2020

You need to go to the app store to download the Fitbit app for your phone. That would be Google Play for Androids, Apple App store or Windows store.

wtksk8r · ‎12-29-2020

@mcyates the is a separate temperature tile. tap on the Discover icon on the bottom and then look for Health and Fitness Stats tile. in there should be a temperature tile. As that to your dashboard.

wtksk8r · ‎12-29-2020

@mcyates When you tap the skin temperature tile and get the skin temperature chart, look to the top right for the gear icon. Tap that to change the temperature from F to C.

wtksk8r · ‎12-27-2020

On the phone app - tap your profile photo (top left corner). This should bring you to the options page. Tap on your device tile and this brings you to the device options. look for the Clock Face tile and tap that. Hope this helps.

wtksk8r · ‎12-26-2020

Your unit will track your activity without your phone anywhere near you. You need the phone or computer to sync to get your data on the server. The unit will keep stats for about a week and then will begin to overwrite the oldest data if you don't sync by then.

wtksk8r · ‎12-21-2020

@Bentley2018 On the phone app tap on your profile image (top left). This should bring you to the options page. Tap on the Sense tile. In the Sense options page scroll down to Reminders to Move. Tap on that for the options.

wtksk8r · ‎12-20-2020

The SpO2 clock faces show the average and range. As far as I know neither the unit nor the app show a graph of the oxygen level through the night.

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