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Inspire won't sync and the time is wrong

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I have a Inspire that stopped sncing a couple of day ago and the time changed.  I have had no luck in troubleshooting. Has anyone else had this problem?

Moderator Edit: Clarified subject

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Hi there, @LienTaylor. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire is still not syncing and showing the wrong time. I will do my best to help you with this!

Please keep in mind that the time on your Inspire will remain wrong until you manage to sync your Inspire since your Fitbit device uses the time of the device you're syncing with. 

To better assist you, may I know the steps you tried to solve the syncing issues? In the meantime, please confirm whether you tried the ones provided in this help article Why won't my Fitbit device sync?

If the time is still wrong after syncing your Inspire, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Maria | Community Moderator, Fitbit


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