Bring back the old sleep summary page

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.
2,391 Comments
IonLake
Recovery Runner

The changes suck.  I want the feature of the old interface back.  Can’t dig into details as I used to and adjust sleep.  You’ve got me sleeping like 8 hours and it’s actually 5.  How could the dev team break the app so badly?   

Sleepy46
Walker

I agree totally with J-Jag, who put it in better terms than I did. Like J-Jan I have recommended Fitbit to friends (over Apple). Now, I am not sure I will be keeping it for myself. 

HuckleCat
First Steps

Respectfully, I must add my voice here.  Please revert to the previous display of sleep tracking.  
I am a 9 year Fitbit user, and the cumulative app re-designs of the last year have been "form at the expense of function."
I don't want to leave Fitbit but the app re-designs are making it tough to stay.
Thank you.

JoanneFlamingo
First Steps
Great idea!
Sent from my iPhone
Dylsmo3
First Steps

Why isn't anyone from Google/Fitbit replying to all of these messages? I feel like Fit Bit was much more responsive to customers before they sold to Google. Is Google just trying to run Fit Bit into the ground so all the customers leave? 

colodada
Recovery Runner

I have had a Fitbit for many years.  The only tracker I wanted to use.  I pay for the Premium, but if the old sleep format is not restored, I will cancel and move on.  I have not been happy with several other "changes" either, however, I learned to live with them, but this one is a deal breaker.  

MerijnL
First Steps

I've used this app for a couple of months. I initially choose Fitbit because of the fun design of the app. Unfortunately the new lay-out is mandatory and I really don't like it. I'm really considering canceling my account and go to another activity tracker. Please fitbit. Give us at least the possibility to choose our own colorscheme or else accept that you will lose me as a customer. 

HuckleCat
First Steps

I will also respectfully weigh in and say that the recent app updates have been "Form at the expense of Function."
Please consider reverting the app UX back to the versions from last year.  
I realize that your design/development teams work hard, but perhaps it is time for a path forward that brings back clear usability.
Thank you.

Ramma314
Jogger

This new sleep summary page would be fine if it were for 1 single page of it, and then the rest of the pages were the old style scroll through to see each nights sleep day by day week week by week. Also getting the one or two page simple. Graphs of weekly, monthly sleeping habits that you could simply, like the daily sleep stats, tap side to side to scroll through history was massively more user friendly.

This new design locks data behind obscure summaries and prevents us from being able to manually fix mistakes that the Fitbit sleep recording is undeniably still making. And even worse than before. It now assumes I sleep 4-5 extra hours simply because I'm still in bed, and I can't edit shiii if I leave it for a day or 10, which I almost always do.

My habit has ALWAYS been to check my sleep every 3-5 weeks. Then go through and delete all of the 1-3 hour sleep recordings that are from time at the computer in the middle of the day, or while I'm obviously awake in bed, using my phone, getting up every 10 min, yet it somehow decides I was asleep the entire time. Now? Not possible at all. I can't give my doctor a realistic idea of the hours I truly fall asleep at. Nor can I rely on the app now to actually track my true sleep length with any accuracy. I'm disabled and spend a lot of time in bed, but very little of that is sleep, and distinguishing even if I need to do it manually is extremely important to the quality of my care.

Clayton69
Recovery Runner

Not only does the new sleep display sucks it also doesn’t display any historical data, for someone with ALS historical data is very important yet Fitbit doesn’t seem to care about how the end user feels.

ShArkFinn
Jogger
The new sleep app incorrectly segments my sleep. Some nights, huge chunks of my sleep are missing. Other nights, chunks of sleep show up as “other sleep” with no analysis. These aren’t naps … this is sleep inside my normal sleep times. I’ve had my Fitbit for 4 years. This only started when the sleep app was recently updated.
JudyN2
Stepping Up

The new sleep graphics display and function is really, really bad!

thesmallerhalf
Recovery Runner

It is a mystery why Google insists on meddling with the app graphics when they work perfectly well. Yet another change that diminishes the readability or comprehension. Are their developers just bored or are they trying to sabotage Fitbit.

baldwad
Jogger

Agreed I don’t like the new app upgrade. No idea why they thought it needed to be changed. Must be the ‘Change is Good’ police at Google when they acquired Fitbit. 

I don’t know for sure but I think the latest version of the app turned off my morning alarm ?!?

I slept in, wondered why, and then woke to a secondary vibration from my Fitbit but my iPhone alarm was not going off. Puzzled I checked it and NO ALARM :double_exclamation_mark: 

the old sleep app had a circular sleep circle for setting desired amount of sleep and then sliding the wake up and bedtime earlier or later and it would self calculate. The new one is 3 fields for duration, wake time and bedtime with no obvious auto-calculation   

I’m surprised but not surprised that Google changes the app but failed to consult a poll of customers or a trial. Somebody probably got promoted over their Change is Good project but they failed User Design and User Experience basic research.

Seems like everyone here is **ahem**in’ about the new and improved. Don’t blame ya !! 

Kevin6886
First Steps

I agree with most everyone in this thread.  The new update to the sleep portion of the app is horrible.  I'll be ending my subscription unless they revert back to the old look soon.

Michelleb2
Recovery Runner

@DobieattheLake  I’ve only used it to track one walk which I did actually stop and talk to a neighbor. It recorded the entire session until I hit stop. 

DobieattheLake
Base Runner
Thanks. I have a very narrow wrist. Can you tell me the measurement if the
width?
SunsetRunner
Not applicable

I couldn't  agree more. I really hate how confusing the new look is!

SunsetRunner
Not applicable

I have been a Fitbit user for 10 years and this new sleep format is the absolute worst update ever. As an insomniac, this function is very important to me. I now find myself confused and irritated every time I attempt to check my light, REM, and deep sleep. It's not an "update" if the new format is inferior to the old format! I can see that many other users are upset with the change as well. May I suggest that you fire the idiot who designed this new look?!

Tomkw51
Stepping Up

I am truly thankful for the latest update to the application.  It is now so useless that last night I finally was able to break free and threw away my fitbit and will no longer have to endure the absolutely abysmal customer care and responsiveness. It really seems intentional on the part of Google.  They cannot be so incompetent as to be unable to implement this in a very short time. Every evolution of the application has been a downgrade and the sleep disturbance of the intense blazing white screen in the middle of the night is intolerable.  Now I am free from their abuse and will never subject myself to this form of cruelty again. May the people responsible for this be locked in a room with a thousand fitbit screens blazing 24 hours a day for two weeks. God forgive me.

 
No problems with tracking steps.
Joseph G. Ameen
Beechflower
Jogger

I hate the new sleep app

willpac95
Jogger

The new sleep interface is a downgrade and big disappointment.  Bring back the previous interface and build new features around it.

lennyt
Recovery Runner

I’ve been loyal to Fitbit for years now.  The new sleep downgrade gave me the tenacity to jump ships.  I’ve switched over to Apple Watch.  Worse downgrade ever.

Jsuke
First Steps

I couldn’t agree more. I hate the new layout. I This new update makes things worse. The old layout was easy to read and simple to understand. The new layout is too busy, with no depth to layout, making it difficult to read. Please bring back the option of the old layout for users. If not, I might just be done with Fitbit and move onto to Samsung or apple.

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