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Ace tracker will not communicate

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‎06-12-2019 09:40

‎06-12-2019 09:40

Ace tracker will not communicate.

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‎06-13-2019 04:39

‎06-13-2019 04:39

@Rose222 welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Ace since it will not communicate.

 

In order to avoid any confusion on my end, I would like to know if your Ace stopped syncing with your phone. If this is correct, I'd like you to try the troubleshooting steps that are listed in this help article. These steps are great for this type of issues.

 

Keep me posted! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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