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Ace2

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‎07-09-2019 15:23

‎07-09-2019 15:23

We have just received the new Ace2 and set it up on the family account for my son.  Is there any way that he can sync or access his own information apart from using my phone?  He is 9yo and doesn't have his own phone. He does have his own iPad (current IOS11?), although I don't have the app on there yet.  He has access to my laptop - but I was under the impression that the old dongle system to sync to the app was obsolete.

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‎07-09-2019 18:17

‎07-09-2019 18:17

Hi, @MichelleSmit1! The app would work on his ipad. He can also access the information through the web dashboard (www.fitbit.com). He wouldn't be able to sync through the web, but he could at least review the information.

MakMak | Community Council

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1 REPLY 1

‎07-09-2019 18:17

‎07-09-2019 18:17

Hi, @MichelleSmit1! The app would work on his ipad. He can also access the information through the web dashboard (www.fitbit.com). He wouldn't be able to sync through the web, but he could at least review the information.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer