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Activity option on Ace

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‎10-27-2018 19:55

‎10-27-2018 19:55

Why can't the Ace have an exercise option to select from?  My daughter likes to workout and go for walks and I'd like to be able to track that information on the Ace.  Also, where is the quick view option to dismantle it?  Everytime she moves the screen flashes on and her battery hardly lasts 2 days.  I'd love to switch her to the Alta, but she's only 7 3/4 yo.

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‎10-28-2018 13:46

‎10-28-2018 13:46

Go to her profile and select the tracker. On the next page should be the quick view option.

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‎10-28-2018 20:56

In response to SunsetRunner

‎10-28-2018 20:56

I don't have a quick view option anywhere in her profile.

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‎10-29-2018 07:06

In response to ram24

‎10-29-2018 07:06

What OS are you using?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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‎11-06-2018 12:35

‎11-06-2018 12:35

Hello @ram24, it's good to see you around in the Community forums. 

 

Thank you for your question about the exercises available with Ace; unfortunately this device doesn't have the option to add other workouts, it will only track tracks steps, active minutes and sleep. However, if you'd like to add the specific activity to see it in the available stats, you can add it manually as well. 

 

Regarding the Quick View option, this feature is activated by default in your Fitbit Ace, but currently there's no option to activate or disable this option. You can actually post this idea in the Feature Suggestion board, this section is regularly reviewed by the team of developers for possible updates in the future. 

 

I hope this helps. 

Davide | Italian and English Community Moderator, Fitbit


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