02-22-2024 13:07
02-22-2024 13:07
Hello,
My daughter received a Fitbit Ace for Christmas but the strap has broken. Please can you help?
Many thanks Laura
02-22-2024 13:08
02-22-2024 13:08
here are the support contacts I've gleaned over the years on the forums.
when there is someone available, chat is an option. Phone or X/Twitter works well, too.
https://myhelp.fitbit.com/s/support?language=en_US
Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:
USA: click
Canada: click for options