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Cannot access a family account so can't migrate to Google

I am attempting to migrate my account to Google. I click the "Move Account" link, which gives me a details page with a "Move now" links. I click that link, and I get a warning "Your children need to upgrade their accounts" before I can migrate mine. But when I click "Go to my family" it just takes me right back to my settings page with no way to access a family account. My family no longer uses Fitbit and haven't in MANY years now. I just need whatever family account is tied to me to be deleted. 

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