Charge 2 data shows on Ace 2

[Sillz]

I have a Charge 2 and my daughter an Ace 2. Since this week she noticed that her number of steps went down when she comes home from school. Turns out that the data from my Charge 2 is shown on her Ace 2. She's always very disappointed 😬

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Sillz.

Thanks for the details shared in your post. I understand how you are feeling about this situation and recommend confirming if the Ace 2 is paired properly to your daughter's account. Please do the following:

1. Open the Fitbit app, tap the Today tab and tap your profile picture.
2. Tap My Family.
3. Under your child's name, tap Switch to Kid View.

4. Tap your child's profile picture and check if the Ace 2 is paired to her account. 

5. If the Ace 2 is not showing, please tap "Set up a device".

6. Continue to follow the on-screen instructions to set up your child's tracker.

For more information about setting up and syncing the Ace 2 tracker, see How do I set up Fitbit Ace devices?

Hope this helps!