Child account loop

[Egroeg1980]

Hello. I've got 2 children with an Ace3 each. Whatever route I take, it seems impossible to setup an Ace3-for-kids device.

1) Google account with correct DOB, Ace-3 error that it cannot be connected to a child account (well, that seems totally in capable)

2) Setup a new Google account with incorrect DOB so that they're adults. That doesnt work as the Ace3 is a child device, so it informs you to setup with an Adult account with a linked child account.

3) Adult account with linked child account. This also fails as you can only have 1 child device linked to a single adult account. No accomodation for parents with more than 1 child.

4) Use your own Google account to link the Ace-3 - again, this fails as the Ace-3-for-Kids device cannot be integrated with a non-child account.

There appears to be no successful avenue to configure an Ace-3 other than option 3, but that fails if you have more than 1 child.... Grrrrrr. 
I see lots of other similar posts, assumedly, hundreds of people suffering with the same problem.

[DramaQueenDiva]

I do remember from the Ace 1 that only one child account can be associated with each parent account.  As far as I remember, there wasn't a way around it.  From what I read, some folks have had success by tying one account to the mother's account and another to the father's account.

[Dopovo]

@DramaQueenDiva 

That's incorrect. Find attached screenshot, the second child account was just created to check the statement

 

 What @Egroeg1980 is experiencing is the total mess of the Fitbit Family account that is in place since months. There are many users that are experiencing issues and Fitbit looks having no interest to fix them.